Are you navigating the realm of online precious metal vendors? Bullion Shark stands out in this vast sea, primarily catering to gold, silver, and, occasionally, unique coin enthusiasts. They only dabble a little in platinum or palladium.
Not just a platform for direct purchases, Bullion Shark also introduces an innovative auction feature. This means, as a seller, you can confidently auction your treasured metals. And as a buyer? You get the chance to acquire them at a reasonable rate.
But here's the burning question: Is Bullion Shark trustworthy, or is there a risk of falling into a trap? Let's delve into what the firm genuinely provides.
Delving into Bullion Shark
Bullion Shark stands as a digital platform showcasing gold and silver items. Though they wear the badge of a family-run venture in their site's tagline, digging deeper to identify the faces steering the ship can be challenging. Surprisingly, a typical "About Us" section isn't standard in many businesses.
This doesn't necessarily scream caution, but it's worth noting. Publicly, there is little information about the helm of this enterprise or the decision-makers.
Once you land on their homepage, you're greeted with a search bar for products and a navigation icon. A bit more scrolling unveils their spotlighted items, such as minted silver coins, elegant coin storage cases, and sought-after collector's pieces.
Loyalty Scheme
Bullion Shark incentivizes its customers with a rewarding loyalty scheme. Every purchase you make earns you points, which can later be exchanged for discount vouchers. Plus, they include extra perks like bonus points on birthdays, when you engage with them on Instagram, or upon setting up a loyalty profile.
Not every precious metals trader offers such loyalty perks. If the thought of racking up points for savings appeals to you, this might be your thing.
The specifics of how swiftly these points accumulate toward a worthwhile reward aren'tcould be more precise. They don't detail the point allocation per purchase but mention a $24 discount once you amass 2,400 points.
Regardless of your participation in the loyalty scheme, any order above $99 enjoys free delivery across the continental U.S. This is a sweet deal, especially considering some competitors determine free shipping based on package weight. With Bullion Shark, weighing each order to gauge shipping costs is easy.
Placing an Order
Are you considering a buy from this firm? Start by perusing their online marketplace to pick your desired items. If you're eyeing precious metals IRAs, there might be better picks than this, as they lack a section solely for IRS-endorsed metals.
After selecting and paying for your items, expect them to be dispatched within three working days post-payment clearance. It's common for goods to be shipped either on the day of purchase or the next. Should any delivery hiccups arise, they'll notify you right by the online payment gateway.
No bottom dollar limit restricts your orders, but be cognizant: any purchase below 50 dollars sails without a tracking provision, typically arriving via regular mail within five days post dispatch.
For those buys ranging between 50 and 500 dollars, they'll harness First Class Mail. Depending on your U.S. continental address, the parcel could take two to five days to greet you.
Are you splurging over 500 dollars? They'll upgrade you to USPS Priority Mail, ensuring a swifter one to three-day delivery window, contingent on your exact whereabouts.
Upon your order setting sail, you'll be pinged with a confirmation mail carrying its tracking details.
For contents priced 250 dollars and above, the firm ensures added protection by insuring the package, implying you'd need to be present for an autograph upon delivery. Else, they'll hold onto your metals.
For those under 250 dollars, they sidestep insuring. A tad unsettling, as a misplaced parcel won't offer them a recovery room. Depending on the circumstances, securing a replacement might prove challenging.
Operational Guidelines
Bullion Shark's return policy stands out among many in the precious metals industry. While some dealers seldom entertain returns or tie them with conditions, Bullion Shark welcomes them within two weeks of package delivery.
Should you opt for a return, ensure the items remain as they were received. Remember, certified coins must stay in their original cases.
Offering both graded and non-graded coins, much of Bullion Shark's collection boasts certification from renowned entities like NGC or PCGS. A solid money-back assurance backs their commitment to coin authenticity and quality.
Upon returning orders, expect a refund within a couple of days post package reception, following a product inspection to ensure no damages.
Bullion Shark emphasizes prompt customer interaction. Emails sent during regular business hours typically see replies within hours. However, expect a response the next day if penned over weekends or post-business hours.
This client-friendly approach positions Bullion Shark among the industry's most adaptive dealers, potentially drawing individual enthusiasts and investors alike.
Is Bullion Shark Legitimate or a Scam?
Bullion Shark boasts accreditation from the Better Business Bureau, proudly wearing an A+ badge from the entity. With a commendable average of 4.27 stars from 22 customer feedbacks, it's evident that the firm operates authentically, leaving most of its clients contented.
In the recent year, there's been a clean slate with zero grievances against them. Over the past three years, only two concerns surfaced via the BBB, and Bullion Shark promptly addressed both to closure.
The Benefits & Drawbacks of Bullion Shark
A reputable firm backed by positive online feedback and scores.
They offer diverse gold, silver, and unique collector's coins.
Enjoy complimentary delivery when your purchase exceeds 99 dollars.
Drawbacks:
They don't stock platinum or palladium.
Final Thoughts
Bullion Shark stands out as a notable dealer in the precious metals market. Their page on the Better Business Bureau boasts an A+ score with a customer average above four stars. This suggests that many clients are satisfied and likely to collaborate with them.
However, a couple of areas might raise eyebrows. Firstly, they need to be more experts in offering IRA services. You should acquire precious metals aligned with IRS criteria to nourish an IRA. Regrettably, most of their gold and silver platform selections aren't in line with these regulations.
Another concern is their somewhat elusive nature. Gleaning details about the leadership, policy-makers, or customer support crew proves challenging. This could pose accountability challenges should you face any hiccups.
Several other dealers in the precious metals domain offer competitive rates and specialize in IRA services. A good number of these seem clearer about their operational policies.
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With over 20 years in the financial industry, Mike specializes in Gold IRAs and precious metal investments. Inspired by his family's history and the financial wisdom of his grandfather, Mike is passionate about helping individuals secure their retirement through stable and guaranteed assets. A Certified Financial Planner™ and Chartered Financial Consultant®, he's a trusted voice in the financial community.